Pellet Stove Service & Repair
Pellet stoves are reliable heat—until airflow, ignition, sensors, or buildup start causing poor performance, soot, shutdowns, or error codes. Regular service isn’t just about “a cleaner stove”—it helps protect your home, improves efficiency, and prevents mid-winter breakdowns.
Pellet Stove Service Rooted in Real Experience
I started servicing pellet stoves at just 14 years old, working in my parents’ business, Leisure Time Pellet Stoves in Sacramento, CA. That early hands-on experience grew into 25+ years of diagnosing, cleaning, and repairing pellet stoves and inserts from major manufacturers—keeping homes safe, efficient, and warm.
Whether you need a deep cleaning, troubleshooting, or a repair, you’ll get straight answers, tidy work, and service focused on long-term reliability.
Common Signs Your Stove Needs Service
- Lazy, dark orange flame / poor heat output
- Soot buildup, dirty glass, or smoke smell
- Soot buildup, dirty glass, or smoke smell
- Hard starts / no ignition
- Pellets piling up in the burn pot
- Stove runs but won’t feed pellets consistently
- You can’t remember the last deep cleaning
Why Customers Choose AllPoint
- Real pellet stove background (25+ years; started in a dedicated pellet stove business)
- Safety-first mindset (airflow, seals, venting condition, proper operation)
- Practical troubleshooting (not guessing, not upselling)
- Respectful in-home service (clean work area, careful handling, tidy wrap-up)
- Local, consistent support—not a seasonal pop-up service
Annual Pellet Stove Service Package —
Starting at $189 per Stove
A straightforward annual service designed to keep a well-maintained stove running clean and efficiently.
Package price area: Grass Valley, Nevada City, Auburn & Penn Valley
Outside the package area: annual service is available with additional travel pricing (we’ll quote before scheduling).
Includes (typical annual service scope):
- Clean and service core stove areas (burn pot area, firebox, accessible ash areas)
- Clean accessible heat-exchange / airflow pathways (as model allows)
- Inspect door/ash pan gaskets and sealing surfaces
- Verify proper startup/operation (when conditions allow)
- Quick performance/safety check and recommendations
Not included / may require additional time & cost (we’ll discuss before proceeding):
- Repairs or parts replacement (igniters, blowers, switches, boards, gaskets, etc.)
- Heavy neglect cleanouts or “unknown history” stoves that require significantly more time
- Venting/chimney sweeping beyond what is accessible at the stove (or specialty chimney work)
- Insert removals, tight-access disassembly, or work requiring special access steps
- Multiple stoves (package price is per stove)
If additional work is needed:
Any extra cleaning beyond package scope, diagnostics, or repairs are available at $125/hr, with your approval before we proceed.
Diagnostics & Repair – When it’s NOT “Just a Cleaning”
If your stove is failing to start, shutting down, feeding inconsistently, or throwing codes, we can troubleshoot and repair many common issues.
Common diagnostics/repairs we handle
- No-start / ignition troubleshooting
- Proof-of-fire / shutdown troubleshooting
- Feed system symptoms (auger/feed consistency troubleshooting)
- Combustion/exhaust blower and convection blower issues
- Vacuum/pressure-related shutdowns (airflow restriction symptoms, switch symptoms)
- Limit switch / snap disc symptom checks (overheat/unsafe shutdown conditions)
- Electrical basics: fuses, connections, obvious harness issues (as applicable)
- Performance issues caused by airflow restrictions and worn seals
Pellet Stove Minimum Services Call: $175.00 (First hour to diagnose & repair
Repair Rate: $125/hr. (parts extra, as needed – billed in 1/4 hour increments)
with additional travel pricing (we’ll quote before scheduling).
Brands We Service
Experience servicing many pellet stove and insert models, including:
- Quadra-Fire (Quadrafire)
- Heatilator (Eco-Choice)
- Harman
- Enviro
- Regency
- Lopi
- Whitfield
- …and more
Text a photo of your stove’s rating plate (make/model/serial) and we’ll confirm support before scheduling.
What We Don’t Focus On
To keep service efficient and safe, we typically do not take on:
- Full new stove installations or major venting redesigns
- Major vent/chimney modifications requiring permits or specialty chimney contractors
- Roof work, masonry/chimney rebuilds, or cap installs requiring roof access
- Warranty work that must be performed by a manufacturer-authorized provider
If we find something outside scope, we’ll explain it clearly and help you plan the next step
How Our Process Works (After Phone Consultation)
Schedule a Service Window
Annual Package, Diagnostic, or Service + Repair
On-site Service
Cleaning, checks, troubleshooting as needed.
Test & Walk Through
What we found, what we did, what to plan next.
Frequently Asked Questions
Our Services
Local, consistent support—not a seasonal pop-up service
Mon-Sat: 9:00 am-5:00 pm
Afterhours Service Available
Get In Touch
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Serving Western Nevada, Placer, Sacramento, Yuba & Sutter Counties
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Mon - Sat 9:00 AM - 5:00 PM
